POST:Head of Operations

Category: Senior Management Location: Nairobi, Kenya Employment Type: Full-Time
Summary:	Our client is an innovative, socially responsible bank that provides a broad range of conventional financing products. They are looking to recruit a young, dynamic and goal oriented Head of Operations. This position will ensure the smooth coordination of all banking operations activities across the entire bank whilst ensuring regular provision of adequate management information for timely decision making.
Description:	Reporting to General Manager Principal Accountabilities Manage, supervise, develop and motivate banking operations staff to achieve high levels of performance Supervision and coordination of banking operations across the entire bank branch network Develop and implement procedures that ensure full compliance with AML, KYC and Central Bank of Kenya regulatory requirements Ensure timely, accurate and complete processing of all bank transactions Manage the banks operational risk through identification of weaknesses in the bank’s operations processes and implementation of appropriate mitigating measures to minimize the risk Implementation of extensive staff training and awareness creation to promote a strong culture of sound Operational Risk Management Manage and ensure full collection of all fees and commission charges due to the bank Manage and control of all payment systems within the bank i.e. SWIFT, RTGS, clearing etc Managing, coaching and developing a high-performance team to meet set deliverables creativehumanresourcesbanking
Requirements:	Knowledge and Experience Business graduate from an accredited university At least seven years experience in leading an Operations Department in a reputable bank Experience in playing a significant role in the organization’s strategy committee through team leadership Proficiency in Microsoft Office Suite and a leading core banking software Professional qualification in ACIB, CPA Skills and Competencies Have a deep understanding of the banking industry especially in regard to cash, clearing, fixed deposits, trade finance, treasury operations and regulatory reporting Sound knowledge of Banking Operations best practice and methods Proficient in any banking applications, SWIFT, chequepoint (or any clearing software), Bank- Connect software, any signature verification module and MS office Ability to grasp new ideas & concepts quickly Dynamic, analytical and self driven individual with the ability to work under pressure A passion for performance, team play and achievement in a competitive and dynamic environment Hardworking, strategically minded individual with excellent communication, and interpersonal skills Must have excellent leadership, organizational, analytical and planning skills A competitive remuneration package and benefits offered. Professionals who do NOT meet the minimum knowledge and experience need NOT apply.

Job ID:	31798
Date Posted:	25 February 2010
Closing Date:	28 February 2010
Contact Info:	Creative Human Resources Answers An innovative, socially responsible bank